Privacy Policy

Last updated: January 1, 2026 · Effective date: January 1, 2026

1. Introduction

VOZ 24/7 ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit voz247.com or use our AI voice answering services.

2. Information We Collect

We collect the following types of information:

Contact Information: Name, email address, phone number, and business name when you submit a form or use our chat widget
Usage Data: Pages visited, time spent on site, browser type, and IP address
Communication Data: Call recordings, SMS messages, and chat transcripts processed through our Service
Payment Information: Billing details processed securely through Stripe (we do not store card numbers)

3. How We Use Your Information

We use collected information to:

Provide and improve our AI voice answering services
Send appointment confirmations, service updates, and follow-up communications
Send promotional messages about our services (with your consent)
Process payments and manage your account
Comply with legal obligations

4. SMS Communications

By providing your phone number, you consent to receive SMS text messages from VOZ 24/7. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any SMS message. For help, reply HELP or contact us at hello@voz247.com. Consent is not a condition of purchase or service.

5. Information Sharing

We do not sell your personal information. We may share information with:

Service providers who assist in operating our business (GoHighLevel, Stripe, Twilio)
Our business clients on whose behalf we are answering calls
Law enforcement when required by law

6. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. Cookies

Our website uses cookies to improve user experience and analyze site traffic. You may disable cookies in your browser settings, though this may affect site functionality.

8. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at hello@voz247.com. We will respond within 30 days.

9. Children's Privacy

Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

11. Contact Us

For privacy-related questions or requests, contact:
VOZ 24/7 · Fort Worth, Texas
Email: hello@voz247.com
Phone: (817) 587-8785